These are the standard Terms and Conditions of temporary holiday accommodation at Annie’s Beach Holiday houses, Broadbeach.
Payment of the rental deposit constitutes the client’s acceptance of these Terms and Conditions.
To maintain the best standard for our guests we require certain conditions to be complied with. The person making the booking (Minimum age to hire the property must be 24 years or older) has sole responsibility the property during the nominated stay.
Rental Accommodation House Rules
Number of Guests must not exceed amount stated for each house unless arranged with the owner.
Parties and Functions are strictly prohibited. We respect our neighbours. The property is not a ‘party house’ and these activities are strictly prohibited.
The property is in a residential area. Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental. The noise level must be inaudible from neighbouring properties between 10 pm and 8 am Mon -Thu, and between 11 pm and 9 am Fri- Sun.
Loss – the owners take no responsibility for the tenant’s personal property.
Pet Rules
One pet is allowed at this property unless otherwise arranged with the owner, the number of pet guests must be disclosed clearly at the time of booking.
All pets are to be flea and tick treated, fully vaccinated, and well behaved and under control at all times. Dogs are not to be left in the house, on decks, or in yards for prolonged periods of time unattended.
If extensive additional cleaning is required, this will be charged to the credit card provided for Bond security.
Check-In & Check-Out procedure
Once full payment has been received, you will be emailed a code to access the key safe at your property, Check-In is 2 pm EST unless arranged prior with the owners.
Standard cleaning services on your departure are included in your rates. You are responsible for all cleaning charges in the event that the property is left in a state that requires more than standard cleaning.
Linen is collected by the cleaning service. Please leave the beds made and wet towels in the bathroom. Please don’t wash any of the white laundry at the house, due to colour runs. An extra linen service can be provided mid stay at an extra cost for longer stays.
Payment, Bond and Cancellation Policy
$500 Bond is payable prior to your stay – this is done via pre-authorisation on your credit card. A completion settlement is processed if required after your stay. You will always be notified of the amount in advance.
This is subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or extra wear and tear in terms of cleaning, garbage removal, repairs, extra guests beyond those declared. etc.
Please note that this property is fully self-contained, however is not a serviced property. Servicing can be arranged during your stay at an extra charge. Basic household items are provided for your initial stay.
